2021 Customer Service Excellence and Innovation with Brian Dennis

Brian Dennis was recently named one of the top 25 CX influencers in the world and is known throughout the country as that ‘CUSTOMER SERVICE GUY’. He is a former Fortune 150 executive and the best-selling author of 2 books with his latest titled; If the Customer’s the Co-pilot, you’re in the Wrong Seat. Brian is widely recognized as a customer service innovator and trend forecaster.  How can you elevate the customer experience today and deliver exceptional customer service? 

On Wednesday, July 21 the PMSMCA welcomes Brian, in-person, for an unforgettable seminar where he’ll share insights and proven ideas that Alliance members can immediately implement to improve customer experience and anticipate their customers’ future needs.

For more background on Brian - visit https://briandennisspeaker.com/ and check out his sizzle reel on YouTube at: Brian Dennis Highlights